TERMS & CONDITIONS

1. 🛒 Ordering & Payment

  • All orders are subject to availability and confirmation of the order price.

  • We reserve the right to refuse or cancel an order if fraud or unauthorized activity is suspected.

  • Payment must be made in full before products are shipped.

  • We accept multiple payment methods, including PayPal, AfterPay, Klarna, and credit/debit cards.

2. 🚚 Shipping & Delivery

  • We ship worldwide through reliable couriers such as DHL, FedEx, and UPS.

  • Shipping timeframes are estimated and may vary due to customs or carrier delays.

  • You will receive tracking information once your order is shipped.

Note: Splend'Hair is not responsible for delays caused by third-party shipping providers.

3. 🔄 Returns & Exchanges

  • Items can be returned or exchanged within 30 days of delivery if:

    • The item is unused and in original packaging.

    • The wrong item, length, color, or type was received.

  • Contact customer service first before returning any product.

  • Return shipping costs are the responsibility of the customer unless the error is ours.

Important: We do not accept returns for items that have been worn, washed, dyed, or altered in any way.

4. 🔐 Privacy Policy

We value your privacy. Please refer to our full Privacy & Security Policy to understand how we collect, use, and protect your data.

5. 📧 Communications

By creating an account or placing an order, you agree to receive emails and/or SMS messages from Splend'Hair regarding your order and promotional offers. You can unsubscribe at any time.

6. 📦 Product Information

  • All product descriptions and images are for illustrative purposes only.

  • We do our best to ensure accuracy, but colors may vary slightly due to screen settings.

  • Our hair is 100% human virgin hair and may have minor variations in texture or appearance, which is natural.

7. 💳 Pricing & Promotions

  • All prices are listed in USD and subject to change without notice.

  • Promotional codes and discounts cannot be combined unless stated otherwise.

  • ISEEHAIR reserves the right to cancel promotions at any time.

8. ⚠️ Limitation of Liability

Splend'Hair is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

9. 📝 Intellectual Property

All content on the site (logos, text, images, videos, etc.) is the property of Splend'hair and is protected by copyright. Reproduction or unauthorized use is prohibited.